The Terms and Conditions page required for A2P 10DLC compliance should specifically address the text messaging program, covering how users opt in, how they can opt out, message frequency, and any disclosures related to SMS communications. This is a requirement from mobile carriers and industry regulators to ensure transparency and user consent for text messaging.
If your business offers other services (such as email communications, website usage, etc.), those can be covered in your general Terms and Conditions or Privacy Policy. However, for A2P 10DLC approval, the dedicated Terms and Conditions page must clearly outline the rules and disclosures related to SMS/text messaging only.